Services

Services We Provide

We provide a wide range of services from In-house repair to Network Forensics.  Our team is experienced with many different aspects of IT and can handle any situation that may come up. We offer solutions to fit any need and budget. We can do as little as you need to as to as much you like. If what you need is not listed here please call us at 706-243-1932 or email us at sales@csncoc.com for additional information.

In-House

We have Technical staff available in house to provide hardware repairs and support. We also have In-House Helpdesk support to assist with many different types of software and hardware issues.

We service all types of computer hardware items. Computers, Monitors, Printers, Software, Networking devices and peripherals are just some items. We service any equipment regardless of where it was purchased. We can provide warranty service as well as contract or pay as you go.

 

Our Help desk support can answer questions and provide assistance with standard office applications to many specialized  programs. Our staff can walk you through step by step or remotely access your computer to correct any issue.

We can remove most viruses without wiping the computer clean and reinstalling everything. We have solutions to provide protection against Malware and Viruses.

 

On-Site

We provide On-Site Installation, repair and support services. We service and install hardware, software and Networking devices regardless of where they were purchased. Computers, Monitors, Printers, Software and Networking Devices are a few things we install, service and support. 

Complete IT/Managed Services

Computer Service & Network Center is a complete IT/IS service firm.  We sell, service and manage your entire infrastructure from A – Z.  CSNC will completely manage and troubleshoot your business management or proprietary software, servers, workstations, printers, data backups, firewalls, switches, VPN’s, etc.  Everything we sell we service.  Was not purchased from us no problem as we will service it also. This means not having to deal with multiple vendors and spend your valuable time on anything related to your IT/IS system.  We handle all your IT needs so that you and your staff can focus on your core business.  The only phone number you need is 706-324-0085.  Monthly fixed service contracts, Block Agreement are available along with break/fix pay-as-you go service.  We understand that all business are as unique as the service or product they provide therefore, we will customize an IT support plan that fits your budget and specific needs.

Cloud Computing

CSNC can host any and all of your current hardware or software in our private Cloud.  We are currently hosting email, spam filtering, practice management software, data backups, Disaster Recovery Images, historical archive data, and various other services in the Cloud for many of our clients.  This reduces or eliminates the need for capital expenditures on hardware, software and management related to these areas.  CSNC will deploy, manage, update, and provision hardware and software as needed.  As always we will customize a plan that fits your unique needs.

Security

Security is one of the most important services we offer. We provides security services to protect e-Commerce, Credit Card, Patient data, Client Information, Personal and Proprietary  Data. We can supply Antivirus, Software, Firewalls, Logging, Log review.

MIPS/PQRS/MU/QPP/MACRA

We support many local medical clients and have been highly successful in attaining Meaningful Use (MU) for them. This has resulted in incentive payments of hundreds of thousands of dollars. With the MIPS (Merit Based Incentive Payment System) reporting period beginning soon we can assist your practice in receiving up to a 28% increase in Medicare Part B reimbursements.  We have a proven track record with verifiable references.

Networking

We have been providing networking services so long that we remember some of the first Network Operating systems that were used. We service all Windows Operating systems as well as Apple, Novell and some Linux.  We work with all types of Networking devices such as Servers, Storage, Switches, Routers Firewalls, Printers and WIFI. We can design your network infrastructure to be Fast, Secure and Reliable. Need Security, we do that as well. We can test your network inside and out to make sure you are not vulnerable to theft of sensitive information. We provide all types software, hardware and services to protect your network.

Consulting

We consult in our many areas of expertise and are available at an hourly fee, contract agreement or on a per project basis.  We will meet with you to decide which is most advantageous for your particular situation.  We believe that each organizations IT needs are unique and require special attention.  We will customize a plan that best fits your business practices, workflow, goals and vision for the future.  We consult on but are not limited to the following:

 

  • HIPPA Security

  • MIPS/PQRS/QPP

  • PCI Compliancy

  • Business Continuity and  Disaster Recovery

  • Software/Hardware Purchasing, Installation & Upgrades

  • Workflow and best IT practices

  • Whole Network Security

  • E-Commerce Solutions

  • Cloud Solutions

  • Private Cloud Solutions

  • Data backups – On Premise, Offsite &   Cloud

 

At CSNC we not only consult in all these areas but we can also implement the entire solution from start to finish.  With more than a hundred years of combined experience between our staff members we can assist you in achieving your goals for your business.

 

Our approach is simple. We completely immerse ourselves in your business and become resident experts in everything you do so that we can use our many years of experience to successfully achieve your desired result(s).

HIPAA/PCI

We are currently assisting many medical facilities become and remain HIPPA compliant.  We have also successfully navigated multiple audits for clients.  We handle the audit from start to finish with little to no involvement from you.  Our security risk analysis's have passed every audit.  Once we complete an analysis for your network and implement all recommended corrective action your network will be fully HIPPA compliant.  We will scan your network for vulnerabilities, inventory your entire network, create a network diagram, setup a complete disaster recovery program and even write the security portion of your employee handbook if necessary among many other offerings.

 

CSNC also specializes in PCI compliance for any Industry. We are currently supporting organizations that require Schedule D, the highest level of PCI security.  We have successfully navigated our clients through PCI audits as well. 

Quality Service at a Reasonable Price

Computer Service & Network Center